Hi @melb27
We regret to inform you that we are currently unable to provide the assistance you require as we have not received any specific information regarding the issue you are facing, despite our repeated inquiries. In order for us to effectively assist you, it is essential that you provide us with the necessary details.
Additionally, we understand that you have expressed a desire for a refund. However, we would like to remind you that our refund policy, which you agreed to when purchasing the plugin, does not include provisions for refunds. We apologize for any inconvenience this may cause.
Additionally, it’s worth mentioning that you have the opportunity to test the free version of the plugin on your website before making a purchase. This allows you to experience its features and functionality firsthand, ensuring it aligns with your requirements.
Furthermore, we have also provided a test demo specifically for the pro version. This demo allows you to explore the enhanced capabilities and advanced features that come with the pro version of the plugin. It gives you a comprehensive understanding of the additional benefits you can expect before making a decision.
We believe that these testing options will assist you in making an informed choice regarding the plugin that best suits your needs.
Dear @moderator,
We sent you a copy of the conversation, so please take a look.
Thanks and Regards
