Not getting my deposits any more?

  • Resolved johnathansmith1969

    (@johnathansmith1969)


    1 month, 1 week ago

    My website has been up and running for years the last to months I am making sales but getting NO ZERO DEPOSITS…. Can someone give me a clue here

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @johnathansmith1969,

    Thank you for reaching out.

    On occasion, automatic deposits to your bank account may be paused or suspended. Depending on the reason for the pause or suspension, you will see a different alert in the dashboard. It will either say:

    • “Deposits are temporarily suspended” or…
    • “Deposits are currently paused because a recent deposit failed.”

    Are you seeing any of the said notifications from your dashboard? You can also learn more here.

    Looking forward to your reply.

    Thread Starter johnathansmith1969

    (@johnathansmith1969)

    this has nothing to do with my bank, it all shows that no future transfer dates are in the website, so it’s not even getting transferred to my bank or attempted to be transferred to my bank

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi again @johnathansmith1969,

    Are you seeing any notification on your dashboard as per my reply above? Also, are you able to confirm the pending balance in your account? You can take a screenshot and share it with us securely using https://quickforget.com/.

    This way, we’ll have a visual understanding on what is affecting your deposits.

    Looking forward to assisting you further.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there,

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
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