• Resolved AZPub

    (@azpub)


    Hey Guys,

    I’m Not getting full Product Image in Display the image is cropped Narrow and I can’t get the full image. Also when using the General Layout the Product image does NOT appear. I’m using the latest Version 1.2.10. Any ideas to a fix? Thank you JP

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Richard

    (@richardmallick)

    Hello,

    Thank you for contacting us. I hope you are doing well.

    It seems you are using Call to Action layouts with a column count of 3. Since your page is narrow, you should consider using either 2 or 1 column instead. Additionally, I noticed that the ID “#primary” is set to 70% width based on your theme class. Could you please address this? I believe this will help resolve the issue.

    Could you also add the general layout shortcode again? This will allow us to check the issue more thoroughly.

    Regards,
    Richard

    Thread Starter AZPub

    (@azpub)

    It’s now set to General Layout and no product images appear same shop link

    Plugin Author Richard

    (@richardmallick)

    Hello, AZPub,

    Could you let me know if those images are showing in the dashboard? If yes, it could be a conflict with your theme or another plugin. Here’s what you can try:

    1. Clear your site and browser cache.
    2. Temporarily deactivate other plugins one by one and check for the issue.
    3. Temporarily deactivate your current theme and activate another theme to test.

    I hope this helps resolve the issue.

    If you need any further assistance, please feel free to ask.

    Regards,
    Richard

    Plugin Author Richard

    (@richardmallick)

    Hello,

    Since it’s been a while since we last heard back from you, we’re going to mark this topic resolved.

    If you experience any further difficulties, please feel free to open a new topic.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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