NOT FREE – Most features require Pro Version

  • I was looking for an exit intent popup. This plugin lists it as a feature. There’s only one problem. It is NOT a feature of this plugin. This plugin does NOT include unlimited triggers. You need to get the pro version for most. Very poor practice to not show what features come with the free plugin and what you need to have the pro version.

    It wastes peoples time when you try to trick them into buying a plugin by hiding what is free and what is paid. I will not trust a developer who does this sort of unethical practice.

    You need Pro for..
    Exit Intent
    Bottom of page
    After inactivity
    After user comment
    after purchase
    on link follow

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello!
    On our site we always specify all pro options with “PRO feature” labels. You can check this in articles about options or in Plugin Properties table on the site.
    Besides we cannot make all the options for free because we have to pay to our employees for the development of a plugin – like the all other plugins on WordPress. So in this case your review about our plugin is not quite honest in relation to us.

    Please contact us through our?internal support. We will advise how better to make what you want.

    Thread Starter n13design

    (@n13design)

    Hello,

    I honestly reviewed your description of the plugin. The description does not appropriately label which features are free and which requires the paid for version. A user should not be required to navigate to an external website to discern that the features listed for a free plugin are actually not included.

    It is acceptable for a plugin developer to offer a paid for version with more features. My poor rating is with the misleading description for this free plugin here.

    The plugin’s description lists many features. One of them is the “Exit-intent popups allow you to capture lost visitors”. I’m to assume that this comes with the plugin because you do not list it here as a pro feature. You do not say anywhere which features require the pro version. That is false advertising. Other than similar comments to mine I wouldn’t have known that there was a paid for version.

    As your paid for version is available elsewhere the description here should list what this free version actually includes. You are not the first to offer a paid for version with more features. The difference is those other developers add another section listing all the pro version features separately.

Viewing 2 replies - 1 through 2 (of 2 total)
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