Not Forcing Download

  • Resolved BenNieIV

    (@bennieiv)


    3 years, 8 months ago

    I’ve copied a site within the same WP Engine hosting account. The original site was forcing the items to download rather than opening the document in a new tab. The new website is opening the document in a new tab and not forcing the download.

    Any ideas what may be causing this? I’ve deactivated all plugins and reverted to the original theme with no luck. Thanks!

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  • Plugin Support beatrice12

    (@beatrice12)

    Hello @bennieiv,

    Thank you for reaching out to us!

    Please save the permalinks and check if the “Redirect to file” option is set. Also please verify if .htaccess exists in wp-uploads/dlm_uploads.

    Can you also give us a link so we can take a closer look?

    Thank you,
    Beatrice.

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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