Not finding all of the Product Categories

  • Resolved bwstandard

    (@bwstandard)


    5 months, 1 week ago

    This is a great plugin, however when I try to use it to restrict which product categories I have showing, it can only find Uncategorized when there are a few others in this test instance. Is there something I need to do to get it to index them?

    I cannot find them with search or checkbox option.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter bwstandard

    (@bwstandard)

    I think I see what’s happening. It’s pulling just post categories, not product categories.

    Is this compatible with woocommerce?

    Plugin Author Mej de Castro

    (@mej)

    Hi @bwstandard,

    Thank you for reaching out to our support team. Could you kindly confirm whether you are using the latest version of the Widget Options plugin? We recommend updating to the most recent version, and if the issue persists, we suggest reinstalling the plugin.

    Please let us know if the problem continues after these steps, and we’ll be happy to assist further.

    Best regards,
    Mej, from the Widget Options Team

    Thread Starter bwstandard

    (@bwstandard)

    Yes that is why I’m here, not for a copy pasta response. I downloaded it from this repository yesterday. Is that up to date?

    Is this compatible with woocommerce? Does this pull product categories?

    Plugin Author Mej de Castro

    (@mej)

    Hi @bwstandard,

    May we confirm if the Taxonomies Tab option is enabled under the Configure Settings in the Widget Options settings? WooCommerce’s product category seems to be working on our end.

    Please refer to the screenshot: https://snipboard.io/Oc6juN.jpg

    Thanks and let us know how it goes.

    Kind Regards,
    Mej, from the Widget Options Team

    Thread Starter bwstandard

    (@bwstandard)

    I don’t see what you’re seeing. Can you please tell me which block you’re looking at? I don’t see a Configure Settings Block.

    https://snipboard.io/VCmsJA.jpg

    Plugin Author Mej de Castro

    (@mej)

    Hi @bwstandard,

    My apologies for any confusion in the previous instructions. In the Pages Visibility tab, please navigate to Configure Settings and locate the Taxonomies tab. Could you please check if this feature is enabled?

    Thanks and let us know how it goes.

    Kind Regards,
    Mej, from the Widget Options Team

    Thread Starter bwstandard

    (@bwstandard)

    Yes that was checked

    Plugin Author Mej de Castro

    (@mej)

    Hi @bwstandard,

    Could you share a few screenshots of how you’re using the plugin? It’ll really help us see what’s going on and figure out how to replicate the issue.

    We appreciate your patience and thanks for cooperating with us.

    Kind Regards,
    Mej, from the Widget Options Team

    Thread Starter bwstandard

    (@bwstandard)

    Could you expand upon what exactly you’re looking for? I’m not using the plugin because I cannot get it find Product Categories when trying to filter out certain categories on a widget.

    Plugin Author Mej de Castro

    (@mej)

    Hi @bwstandard ,

    Kindly refer to our documentation about Extended Taxonomies terms which support WooCommerce product categories. https://widget-options.com/docs/how-to-enable-extended-taxonomy-terms-and-target-url-from-v5-1-6/

    This feature is available on the Pro version.

    Thank you,
    Mej, from the Widget Options Team

Viewing 10 replies - 1 through 10 (of 10 total)
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