not exporting

Are you getting the out of diskspace error as well?

No.

I have a similar problem
After I start importing, I get the message “Checking extensions compatibility…” for 6 hours

I don’t suppose this is relevant, but the only change I made to the site since the last successful backup was to deactivate the Simple WP Membership plugin.

@dingxiaohan
Please click on the download button or alternatively download the backup file from wp-content/ai1wm-backups folder

@zerolux09
Please open your own topic

I’m afraid I haven’t the faintest idea where to start looking for that file.

I am sorry, I omitted saying that the alternative is to download the backup file via *FTP*. The backups are stored in wp-content/ai1wm-backups folder.
The primary way would be to check the backups section of the plugin in wp-admin dashboard and download from there.

Sorry, I’m completely out of my depth. I’m just a viola player.

No worries, you can use the user guide here: https://help.servmask.com/knowledgebase/all-in-one-wp-migration-user-guide/

For example, I’ve never used FTP…

I can see in the plug-in’s backups that the exports that I thought weren’t happening appear to be there. Previously exports have gone to the OS Downloads folder, from where I transferred them to an external drive by way of real backup. Can you tell me how to get the files from your backup folder into mine?

Click on the green button with the arrow pointing down and the file will begin to download: https://help.servmask.com/wp-content/uploads/2018/09/backup.png

Thank you. Sorry to have been so slow, but I am a very old man with very poor eyesight!