Not displaying in firefox

  • Resolved dcurran

    (@dcurran)


    2 years, 6 months ago

    I have set up a popup that is working perfectly in Chrome and Safari but will not display in Firefox. I’ve tried on three different devices with the same experience. I’ve confirmed that there is not a popup extension added and that “Block pop-up windows” is not checked in the security setting for Firefox. This is Firefox 100.0.1 (64-bit) on at least one of the devices tested.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Asmi Patel

    (@asmipatel)

    Hi @dcurran,

    We have checked the plugin on our end but it seems to be working fine on Firefox.

    We have also taken a look at your site and have checked the possibility of caching issue but looks like that may not be the case. Can you contact us here so that we can debug further to see what could be the issue?

    Plugin Contributor Asmi Patel

    (@asmipatel)

    Closing this ticket due to inactivity

Viewing 2 replies - 1 through 2 (of 2 total)
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