Not Displaying?

Hi @clarencecowan ,
Thanks for reaching out.
Please make sure you have selected the product type as “Simple auction”, “Reverse Acution” or “Penny auction”. Also, the auction start date time field is set.
We have a complete doc for reference – https://docs.wpeka.com/woo-auction/
If you still face any difficulties please attach some screenshots and let us know.

Hi thank you for your answer. Sorry for my delay. I used a different program when this didn’t work but I am trying this one again. I have it set up with all the start and end times, and it is displaying on my store page. But when you click the item to go to the auction page and bid, it does not show the auction bid button or any auction info. I have included screen shots here.

Hi @clarencecowan,

To avoid plugin conflicts, please make sure you disable any other auction plugins besides the WordPress Auction Software.

Please send us the product link where you made the auction so we may have a look at it as well.

Best Regards

This is the only active Auction plugin. Here is the site link:

https://outofboundsdiscgolf.com/product/mint-apex-alpha-w-variant-stamp/

Hi @clarencecowan,

Thank you for reaching out and providing the details.

Upon reviewing your site, it appears that the auction setup might not be configured correctly on your end.

To assist you better, I recommend referring to our comprehensive documentation that outlines the step-by-step process for setting up auctions on your website. This documentation covers the essential procedures to ensure a seamless and successful auction setup.

Here’s the link to our detailed documentation:https://docs.wpeka.com/woo-auction/

Best Regards

I have gone through that document and everything appears to be input. When you look at the shop page on my site you can see the item is in fact live, and it shows the counter. So that suggests the product auction is running. But then when you go to the actual product page, then it does not show anything. Seems like something else is happening to prevent to plugin from displaying its Auction layout instead of my normal product layout.

Hi @clarencecowan,

Thanks for your patience.

Could you please raise a support ticket on [email protected] for faster resolution?

Best Regards