Not Connecting to my Facebook page correctly

  • Resolved kdavis817

    (@kdavis817)


    7 years, 8 months ago

    Hello – First off, love the plugin! ??

    I’m just beginning to play with its features. I added a facebook button and included the correct link to my Facebook page (checked it numerous times), but I end up at a “This page isn’t available – The link you followed may be broken, or the page may have been removed.”

    I cannot figure out what the problem is. I must have done something wrong, but can’t figure it out. Help?

    Here’s a link to my site – DavisSBC

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author arthur-gareginyan

    (@arthur-gareginyan)

    Hello,

    I’m glad that you love my plugin ?? Thank you for choosing it!

    I checked the Facebook button on your website and I can conclude that it works correctly.

    Most likely that this problem is caused by the cache of the web browser that you are using. Just clear the cache of your web browser and everything will be fine.

    Regards,
    Arthur

    Thread Starter kdavis817

    (@kdavis817)

    Arthur ~ Thank you for your quick reply! I have tried clearing my cache, and still, I end up with the same error.

    I’ve gone as far as making the link go to cocacola and one of the salons in town, and both of those work properly. I’m stumped.

    ~ Kelli

    Thread Starter kdavis817

    (@kdavis817)

    Arthur ~ For some unknown reason, it doesn’t work when I try it. Even on my phone. But I had a few other people try it and, like with you, it worked just fine!

    Thank you for testing it for me!

    ~ Kelli

    Plugin Author arthur-gareginyan

    (@arthur-gareginyan)

    It’s very strange.

    Please tell me what the operating system and web browser you using.

    Tomorrow I’ll test the Facebook button on your website from different devices, OS and web browsers. If I find an error, I will definitely fix it in the next update of the plugin.

    Thank you Kelli for the information about this error!

    Thread Starter kdavis817

    (@kdavis817)

    Arthur ~ I’m beginning to think it was just a random fluke. I created a facebook page for the business and it works just fine with it. No problems at all. It works from 2 computers and my phone. So, I would just assume it was some sort of random glitch.

    ~ Kelli

Viewing 5 replies - 1 through 5 (of 5 total)
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