Not connect !

  • Resolved Dj Tribunus

    (@djtribunus)


    3 years, 2 months ago

    I’ve tried 100 times, logged in with the language of my region, logged in with the English language, in sandbox or live, but the error is still the same: “You need to complete your onboarding, before you can use the PayPal Card Processing option” what else should I do? By pressing the “connect paypal” button you only get the following data: Live Email address and Live Merchant Id it is obvious that they are not enough to make everything work, so?
    How can you suspend development of a plugin if the new one is not yet 100% functional?
    All these tests were done with the plugin version 1.6.4

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @djtribunusm,

    The PayPal Card Processing requires a vetting process from PayPal and can only be activated when your account has accepted the terms for Advanced Credit and Debit card payments.
    This happens automatically when you connect your account with the onboarding wizard while the store location in WooCommerce is set to a supported country & currency: https://developer.paypal.com/docs/business/checkout/advanced-card-payments/currency-availability-advanced-cards/
    When your WooCommerce store location is set to a country that’s not on the list above, then the feature will not be available if your account has not been previously accepted for it.
    The sign-up can also be started from here: https://www.paypal.com/bizsignup/#/checkAccount

    We are currently revamping the onboarding section to make it more clear how you can connect an account with basic or with advanced features. But as of now, everything should be configured automatically when you connect with the onboarding wizard.

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    We have not heard back from you in a while, so I’m marking this thread as resolved.
    Hopefully, the above information helped you out.
    If you have any further questions, please feel free to reopen this topic or create a new one.

    Thank you! ??

Viewing 2 replies - 1 through 2 (of 2 total)
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