Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @azhar64100 ,

    Greetings.

    We are aware of the issue and our team is actively working to ensure compatibility with Elementor version 3.18. You will be notified once the fix is available. Your patience is greatly appreciated.

    Best regards

    Thread Starter abdillah64100

    (@azhar64100)

    Dear @ashikurwp ,

    Thank you for your response. I understand that your team is working to ensure compatibility with Elementor version 3.18. However, this issue is critical for my project, and I urgently need a solution. Could you please provide an estimated timeline for when the fix will be available?

    Thank you for your prompt attention to this matter.

    Best regards,
    @azhar64100

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @azhar64100 ,

    Greetings.

    We understand your frustration. I will forward this to the team to prioritize the task regre to to let you know, I cannot provide an exact time for resolution.

    However, we recommend using the most recent version of Essential Addons for Elementor to take advantage of its newly integrated features. Rest assured, we are working on resolving this issue as soon as possible.

    Best regards!

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @azhar64100 ,
    Greetings. Sorry for not getting back to you sooner.

    Our DEV team has addressed the issue, and it will be included in our upcoming release. I apologize for the delay and any miscommunication. Please rest assured that I will update you as soon as the fix is available. Thank you for your patience.

    Best regards,

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @azhar64100 ,
    Greetings.

    We’re pleased to inform you that we’ve released a new version of Essential Addons (version 6.0) with an updated UI that includes a fix for your issue. Please update your plugin to the latest version and check whether you are still experiencing the same problem.

    Looking forward to hearing back from you.
    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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