Not compatible plugins

  • Resolved xyxy

    (@ksean)


    5 months, 4 weeks ago

    I am currently using Digicove Theme for my site and from the latest update of Bravis Addons, some widgets are not loading properly unless I deactivate the YMC Smart Filter plugin I installed. Is there any way I can still keep both of these plugins? As I am already using these on mostly of our pages

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author YMC

    (@wssoffice21)

    Hi!
    Unfortunately, there is no 100% guarantee that all plugins and themes that are developed for WordPress will not conflict. This is a partial case. It is difficult for us to say anything now since we do not see any errors in the conflicts of your theme and our plugin. Provide us with a link to the page of your site where we could see this issue.

    And also, are you sure that it is our plugin that causes compatibility issues with your theme? Perhaps you have other plugins installed that can also cause problems… this will need to be tested…

    • This reply was modified 5 months, 4 weeks ago by YMC.
    • This reply was modified 5 months, 4 weeks ago by YMC.
    Thread Starter xyxy

    (@ksean)

    Here’s one of the link of our pages that have an issue while currently Filter & Grid is activated. Testimonial and News Section doesn’t load the contents.
    https://www.trucell.com.au/

    • This reply was modified 5 months, 4 weeks ago by xyxy.
    Plugin Author YMC

    (@wssoffice21)

    The thing is that your site has a lot of javascript errors that appear when loading the page (see screenshot). These are the main reasons why our plugin does not work, since it works as an auxiliary request and this is blocked by external scripts that are not processed correctly. See the error first…

    https://prnt.sc/DcDSxoVEY4jZ

    Thread Starter xyxy

    (@ksean)

    Thanks for this. Will try to solve these issues first and will hopefully it would work again as normally

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.