Not collapsing

Hi,

I have check accordion on above given link, But i have not seen any issue there.

Accordion is works on your website.

Thanks

Hi,

Thanks for the reply. The issue is, it should collapse the open accordian, when another one is clicked. At the moment all accordians are remaining open. Can you advise how i can make it so only one tab opens at a time?

Hi,

Just go to accordion setting panel and then check setting “Expand/Collapse Accordion Option On Page Load”, select first option (First Accordion Open) for this field here and then update your accordion.

Check this screenshot .

Thanks

Hi,

Thanks again for the reply.
What we are trying to do is have it so that opening one of the panels, closes the other one. I believe this is the “Enable Toggle/Collapge” option. i.e. We only want one panel at a time open. Opening another one should close the existing open panel.
I hope this makes sense

Thanks

Sorry i forgot, you are right , Enable Toggle/Collapge is main settings for expand only one or more accordion accordion at a time.

Is this settings works on your accordion?

Thanks

Hi,

Thanks for the reply.

No, that doesn’t work. It is set on here

This is what happens

Do you have update data-parent code on title anchor html.

I have found that there some script append data-parent on title with names – accordian-1, accordian-2, accordian-3 and so on..

But my data-parent name is wpsm_accordion_111.

Check screenshot.

.

Hi,

Im not sure what your first line means. We dont have any other plugins installed, and your plug in code hasn’t been altered. Can I email you our site log in so you could take a look?

Many thanks ??

contact me at wpshopmart[at]gmail[dot]com

Hi,

I emailed and this is still not working, so can this not be marked as resolved? We are using the Avada WP theme, according to the makers, this is the biggest WP theme, and it is incompatible with it?

Thanks.

Hello Sir,

Can you provide me zip package of Avada theme, i will need to test it on my server with accordion plugin so i will make this plugin compatible with avada Theme.

Thanks