Not changing menus

  • Hi,

    I’m using Sparkling theme. I’ve installed Conditional Menus, selected a different menu for Primary Menu, added conditions, and saved, but there’s no effect. The menu doesn’t change.

    I’ve disabled all plugins and tested. Same result.

    On the Appearance > Menus page it does id the main menu as “(Primary Menu)”

    However, perhaps related, in trying to figure this out, I went to Appearance > Customize > Menus > Menu 1 (currently set to Primary Menu) – and under menu locations removed it from the Primary Menu, but on the preview the menu stays in place.

    In fuctions.php, the menu is set up like this: 

    // This theme uses wp_nav_menu() in one location.
		register_nav_menus(
			array(
				'primary'      => esc_html__( 'Primary Menu', 'sparkling' ),
				'footer-links' => esc_html__( 'Footer Links', 'sparkling' ), // secondary nav in footer
			)
		);

    So… basically it’s not working, any thoughts on troubleshooting this?

    Themify – the site is behind a log in, if it would help you to see it, I can provide credentials for you to take a look,

    Chris

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author themifyme

    (@themifyme)

    Hi Chris,

    Can you post some screenshots of your menu setting and the selected conditions? Please provide the page URL where we can see the issue. Another thing you can try is switch to another theme and then try to set the condition menu. Sometimes the issue is on the theme, not the plugin.

    Thread Starter christopheran

    (@christopheran)

    The site is behind a log in, is there a way I can send you a password so you can access it to see the url?

    Plugin Author themifyme

    (@themifyme)

    You can send it to us privately: https://themify.me/contact

    Thread Starter christopheran

    (@christopheran)

    Thank you, message sent.

    Hi,

    I have the same problem. The menu does not change. I see the main menu OR the second (hidden) menu.
    Do you have a solution?

    Greetings, Jack

    • This reply was modified 5 years, 1 month ago by jack1961.
    Plugin Author themifyme

    (@themifyme)

    @jack1961 – Could you provide the URLs and screenshots of your menu condition setup? Also, does your theme use the standard WordPress menu function? Try to switch to another theme and test the conditional menu.

Viewing 6 replies - 1 through 6 (of 6 total)
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