• Resolved assad1999

    (@assad1999)


    Hello, and I hope you are well,
    The Woocommerce not calculating the product price correctly in the cart and checkout. They deduct 0.1 in some products and add 0.1 on the other products. I have disabled all the plugins and activated the default 2023 theme but still getting the error:

    Please check this screenshot: https://imgur.com/ROjUiX6
    Store URL: https://energeticmart.com/

    Woocommerce system reports:

    ` WordPress Environment
    
    WordPress address (URL): https://energeticmart.com
    Site address (URL): https://energeticmart.com
    WC Version: 8.0.2
    REST API Version: ? 8.0.2
    WC Blocks Version: ? 10.6.5
    Action Scheduler Version: ? 3.6.1
    Log Directory Writable: ?
    WP Version: 6.3
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: – Server Environment
    
    Server Info: LiteSpeed
    PHP Version: 8.0.29
    PHP Post Max Size: 2 GB
    PHP Time Limit: 360
    PHP Max Input Vars: 5000
    cURL Version: 7.87.0
    OpenSSL/1.1.1p
    
    SUHOSIN Installed: –
    MySQL Version: 10.6.14-MariaDB-cll-lve
    Max Upload Size: 2 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? Database
    
    WC Database Version: 8.0.2
    WC Database Prefix: wp_
    Total Database Size: 76.55MB
    Database Data Size: 69.01MB
    Database Index Size: 7.54MB
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    wp_wcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_wcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_wcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_wpvivid_unused_uploads_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_yith_wcwl_lists: Data: 0.19MB + Index: 0.20MB + Engine InnoDB
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    wp_zerospam_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Post Type Counts
    
    attachment: 487
    custom_css: 2
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    elementor_library: 11
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    post: 29
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    seedprod: 1
    shop_order: 29
    shop_order_refund: 1
    wp_global_styles: 1
    wp_navigation: 1
    wp_template: 2
    wpcf7_contact_form: 6 Security
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ? Active Plugins (1)
    
    WooCommerce: by Automattic – 8.0.2 Inactive Plugins (37)
    
    Advanced Woo Search: by ILLID – 2.85
    All-in-One WP Migration: by ServMask – 7.77
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    Currency: INR (?)
    Currency Position: left
    Thousand Separator: ,
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    Taxonomies: Product Types: external (external)
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    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – WC Pages
    
    Shop base: #8 - /shop/
    Cart: #9 - /cart/
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    Author URL: https://www.remarpro.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ? Templates
    
    Overrides: – Admin
    
    Enabled Features: activity-panels
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    `
    
    
    
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @assad1999 ,

    Thanks for reaching out!

    I understand that the product pricing has a 0.1 discrepancy (for some products) on your site’s cart and checkout page.

    Additionally, you have performed a full conflict test and the issue was still present, correct?

    This is not something I am able to reproduce on my test site, which uses the latest version of WooCommerce core, and the default Storefront theme, as the total price remains consistent with my product, shipping, and tax settings.

    Has this been an ongoing issue or one that has recently surfaced? If the latter, do you recall any changes/updates made to your site, or products before this issue popped up?

    In the meantime, can you try navigating to?WooCommerce → Status → Tools, and do the following to see if this makes any difference?

    • WooCommerce transients – Clear
    • Expired transients – Clear
    • Clear template cache – Clear

    Next, please?clear your browser cache?and see if this resolves the issue.

    Should the issue persist, please can you share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs.

    Cheers!

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

    Thread Starter assad1999

    (@assad1999)

    I did all the steps and test it also using store front theme but still getting sub-total issue. In some products, Woocommerce adds 0.1 and deduct 0.1 from the product subtotal.

    Here is the screenshot by using storefront theme (also deactivated all the plugins): https://imgur.com/5qzOBGN

    Waiting for your response.

    Hi

    The issue you’re encountering where WooCommerce is incorrectly calculating product prices in the cart and checkout might be caused by various factors. Here are some steps you can take to troubleshoot and potentially resolve the problem:

    1. Check Product Prices:
    • Review the prices of the affected products in your WooCommerce store. Ensure that the prices are correctly set, and there are no extra fees or discounts applied unintentionally.
    1. Check Product Variations:
    • If you’re using variable products with variations, double-check that the variations’ prices are set correctly. Variations might have different prices.
    1. Currency Settings:
    • Verify your WooCommerce currency settings. Ensure that your store’s currency is set correctly and that there are no decimal or rounding issues.
    1. Decimal Separator:
    • Different regions use different decimal separators (e.g., period or comma). Make sure the decimal separator in your WooCommerce settings matches the one used in your product prices.
    1. Currency Exchange Rates:
    • If you’re using a multi-currency plugin or have set up multiple currencies, verify that exchange rates are correctly configured.
    1. Tax Settings:
    • Review your tax settings in WooCommerce. Ensure that tax rates are configured correctly, and there are no conflicts with tax rules.
    1. Coupon Codes and Discounts:
    • Check if any active coupon codes or discounts are affecting product prices. Review your coupon settings to make sure they apply as expected.
    1. Third-Party Plugins:
    • Deactivate any third-party WooCommerce plugins one by one and test if the issue persists after each deactivation. Sometimes, conflicts with other plugins can lead to pricing issues.
    1. Theme Compatibility:
    • Switch temporarily to a default WordPress theme like Twenty Twenty-Two to see if the issue is related to your current theme. If the problem disappears, it might be a theme-related issue.
    1. Caching:
      • Clear any caching plugins or server-side caching that might be interfering with dynamic pricing calculations.
    2. Database Integrity:
      • Perform a WooCommerce database integrity check. There might be database-related issues causing price discrepancies.

    Always remember to back up your site before making any significant changes, and be cautious when making adjustments to your WooCommerce settings or code.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Not calculating the prices correctly’ is closed to new replies.