Not Calculating First Class Mail?

  • Resolved Katie D.

    (@katie-d)


    8 years, 4 months ago

    I’m not sure why, but the plugin isn’t calculating first class mail! All it’s showing when customers are trying to purchase is Priority, & I’m not sure what’s going on. I’ve triple-checked that all the First Class mail options are turned on, & made sure that there are no other issues. What’s going on?

    • This topic was modified 8 years, 4 months ago by Katie D..
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,
    Maximum weight for First Class is 13 oz. Maybe because of this?

    Thread Starter Katie D.

    (@katie-d)

    Hey SkyWork… the product it’s not showing up with is only 4oz, so it shouldn’t be that. Maybe I should de-activate the plugin & re-activate it?

    Thread Starter Katie D.

    (@katie-d)

    Hello, SkyWork85… now the entire plugin isn’t working! I deactivated it, & that didn’t work, so I deleted & re-installed it… now it’s showing this in the checkout cart:

    “There are no shipping methods available. Please double check your address, or contact us if you need any help.”

    Any ideas as to what is going on?

Viewing 3 replies - 1 through 3 (of 3 total)
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