Not applying coupons

  • Hi, we have an issue with composite products. When we create a coupon for discount, there is not applying to composite products, but with other types like variable or simple it woks correctly.

    There is not any rule for coupon excluding composite products, it′s a simple coupon.

    Here you have link for composite products: https://castillodecanena.com/tienda/estuches/

    The promo code is: cbcc25

    Can you help us?

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  • Plugin Support miemie

    (@miemie)

    Hi @cubicalab,

    By default, coupons are still applicable to product bundles (thus no restrictions of coupons). You can go to WPClever >> Composite Products >> in “Coupon Restriction” option, choose a suitable one that suits your need:

    Exclude composites: Percentage discounts and fixed product discount coupons are not applicable to “Only base price” composites, but are applicable to other types.
    Exclude component products: Percentage discounts and fixed product discount coupons are not applicable to “Exclude base price” composites, but are applicable to other types.
    Exclude both composites & component products: No coupons can be applied to composite products.
    No: All coupons are applicable to composite products.`
    https://prnt.sc/1176qil
    Regards,

Viewing 1 replies (of 1 total)
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