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  • I recently intalled v 1.4.3 on WP 3.8.1 and i’m having the same problem

    Followed wordpress install instructions
    Inserted API Key and Secret Api Key for advanced options
    Language Switched to spanish and/or english

    Tried to visit the web after installation from Chrome and Firefox

    Nothing is showing.

    In captain up control panel i get this mesage
    “We didn’t receive any data from your site yet”

    tried with tierraquebrada.com and https://www.tierraquebrada.com as domain name with same result

    The site: Tierra Quebrada

    Any help would be very appreciated

    Plugin Author Captain Up

    (@cptup)

    Hi @raradra and @tierra, thanks for reaching out to us with this issue!

    @raradra – Could you please share a link to your website with us so we can investigate this further? You can also send us an email to [email protected] if you prefer.

    @tierra – It seems you accidentally copied over some white space along with the Captain Up API key. Instead of ” 52e6f0fdd06c264163000002″ it should be just ” 52e6f0fdd06c264163000002″. Sorry about that! We’ve already fixed this for the next release of Captain Up, so copying over some white space won’t make a difference. If you have any more issues or any feedback do let us know!

    Thanks for the feedback,
    Almog

    Now it’s working ok, thanks a lot.

    Just a question it’s secure to share the api key here? ?Could it be deleted from the post or change on settings?

    Thanks again ??

    Plugin Author Captain Up

    (@cptup)

    Hi @tierra,

    Don’t worry – your API key is public, and it’s ok to share it publicly. On the other hand, your API Secret is, well, the secret one ??

    Let me know if there’s anything else we can do for you!

    Best,
    Almog

Viewing 4 replies - 1 through 4 (of 4 total)
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