not allowed to vote

  • Resolved arantzazu

    (@arantzazu)


    4 years, 9 months ago

    Hi,
    I’ve just updated the plugin to the latest release and now it seems that it’s impossible to vote any comment, the message “you are not allowed to vote this comment” is displayed. Although the option “allow guests to vote the comments” is checked, only administrators can vote the comments.
    How can I fix this problem?

    Any help would be very appreciated.
    Thank you so much.

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    Hi @arantzazu,
    The error says the comment belongs to you, the author of comment has the same IP or something else. It detects that you’re voting for your own comment, even if you’re not logged in the IP is the same. So try to vote for totally different author comment or use other devices and IP addresses. Leave a URL to allow us test it too.

    Thread Starter arantzazu

    (@arantzazu)

    Hi,
    that’s right, I’ve tried to vote from another IP and no problem at all.

    Thank you so much for your fast response!

    Best regards

    The problem is those of us that utilize cloudflare for caching this will trigger that everyone has voted since the IP address is all from cloudflare. I don’t believe this happened in the older version. If it did my users didn’t complain about it until the upgrade.

Viewing 3 replies - 1 through 3 (of 3 total)
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