“Not allowed to access page”

Hey @valorisliving,

Thank you for reaching out! In normal circumstances this error should not appear. I’m not entirely sure why it’s showing up, but we’ll try to get to the bottom of it.

Firstly, please navigate to your admin area > Permalinks. Here save the changes without making any changes. Once you do this, please try again SliceWP’s settings pages.

If this doesn’t solve the issue, please log into your website using another browser or with a new incognito page. Then, navigate to SliceWP’s settings page. If the error doesn’t appear anymore, the issue is tied to the cookies saved in your normal browser. In this case I recommend you to delete your cookies.

Please try these out and let me know if the error still appears.

Thank you and best wishes,
Mihai

Hi @iovamihai

I’ve tried all of those solutions now, and unfortunately am still getting the error

Hey @valorisliving,

Thank you for letting me know this. Can you please contact us on our website (here: https://slicewp.com/contact/) about the issue?

We need to investigate this further, however, we would need some private details in order to continue. As these forums are public, it would be best to continue the discussion privately.

Thank you and best wishes,
Mihai

@iovamihai

Sure thing! I’ve just sent through a message with the contact form now

Hey @valorisliving,

Thank you! I just replied. Please check your email for details.

Best wishes,
Mihai