• Resolved 3mpStudio

    (@chiechai)


    I downloaded this to our membership site with AccessAlly plugin. So far it’s okay because the website didn’t break. But when I went to the Plugins > bbp style pack > Settings, it won’t let me. It brings me to a page with a notice ” Sorry, you are not allowed to access this page.”
    I’m hoping it will be compatible with AccessAlly and CommunityAlly. CommunityAlly is a fork of Buddypress. What can be the issue of it now allowing me to access the Settings?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Sorry you ran into an issue.

    The only time I’ve personally seen that “not authorized” message is when I thought Style Pack was activated, but it was actually deactivated (usually during active development on a test site). Mentioning it because it may be worth double-checking that Style Pack is indeed activated.

    Just to confirm:

    1.) You do have bbPress installed/activated?

    2.) It is an admin user trying to access the Style Pack settings that’s seeing that “not allowed” message?

    3.) If so, is that admin user also assigned the bbPress keymaster role?

    If all of that checks out, get back to me and I’ll try to replicate the issues on my test server with the AccessAlly/CommunityAlly plugins.

    Thread Starter 3mpStudio

    (@chiechai)

    CommunityAlly is “the” BuddyPress plugin but under the CommunityAlly. I cannot activate BuddyPress with CommunityAlly. I am the Superadmin so I should be able to access the plugin settings. In terms of if I am the bbpress keymaster role, that I don’t know since CommunityAlly does not have that option

    Thread Starter 3mpStudio

    (@chiechai)

    I want to thank you for the quick response. I’ll submit it here that way you can probably check also for bugs, because when I tried to deactivate it, it won’t let me. I had to do it using SFTP.

    Thank you for the responses. I’m not familiar with CommunityAlly. I’m going to spend some time researching it and, if possible, playing around with it so that I can dig into your issue better. I’ll update this topic when I find out something worth sharing.

    Hi there! This is Naomi from the AccessAlly team. CommunityAlly is heavily forked from bbPress and the settings are contained within AccessAlly.

    However, we’d love to learn more about what you’d like to achieve, @chiechai

    Feel free to contact us here!
    https://accessally.com/contact/

    @chiechai – I reached out to AccessAlly directly in order to obtain a temporary account to help troubleshoot your issue. @nomi has replied to you above, and I got a reply email also stating the AccessAlly uses bbPress in a specialized way, apparently not compatible with this plugin (which has been coded to work with the default bbPress plugin, not the heavily modified CommunityAlly version).

    They are offering direct support and/or assistance with the modifications you wish to apply to CommunityAlly. I can’t speak for them, but sounds they’re being proactive on trying to implement wishlist features for their customers. If they can’t help you immediately, perhaps it will be added in the near future.

    Sorry I couldn’t directly help with this issue. Marking as resolved. Good luck with your community! ??

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Not Allowed to Access’ is closed to new replies.