• Resolved bexta

    (@bexta)


    Apparently only 36 images, (on the 6 pages of my site), have been optimized on my site. 2018 images have not. Is optimization of only 36 images all I get with the free version of 10Web Booster??

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Hi @bexta ,
    Thank you for contacting us.

    We don’t have a limit for the amount of the images that can be optimized. We optimize all the images which are:
    1. Used in any of these 6 pages.
    2. The source of which is your website.

    It seems like your website has a lot of images, which are probably not used, however still present in the Media Library.

    Regards, Mane

    Thread Starter bexta

    (@bexta)

    Thank you so much Mane for getting back to me, much appreciated.

    It seems to me that maybe my Photo Gallery images are not being optimised. I have 3 pages that utilise PG and they alone contain more than 36 images. Does your plugin not access Photo Gallery? (Those images are not in my Media Library, unused).

    Thank you, Bec

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi @bexta ,
    Thanks for sharing your concerns with us.

    The images are not loading directly from your website. Here is a recording. This is why we fail to optimize them.

    Regards, Mane

    Thread Starter bexta

    (@bexta)

    Thank you so much Mane. Apologies in advance for what I’m sure is a stupid question, but where are they loading from? I just add them to the Photo Gallery plugin. Thanks ??

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @bexta ,
    When checking your website images, we can see most of them are loading from a “https://mln47upwjw5s.i.optimole.com/” link. It should be another image optimization service you are using.

    Regards, Mane

Viewing 5 replies - 1 through 5 (of 5 total)
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