Not All Enabled Features are Displaying

  • Resolved ashleyngold

    (@ashleyngold)


    2 years, 3 months ago

    Hello,

    I have enabled Dynamic Coupons and Recently Viewed components for my Thank You page; however, they do not show up in the preview. I thought it might be a preview issue, so I completed a test payment and those components were still missing. Has anyone run into this problem before? The only components that display are Order Confirmation, Order Details, and Customer Details. I’m not sure how to attach screen shots if someone can advise.

    Edit: I also want to add that the [xlwcty_load] shortcode is in the edit page, which should bring in ALL components. Even when I add the shortcode specifically for Dynamic Coupons and Recently Viewed, they still don’t show up.

    Edit again: Ok I think the issue is that the orders I was previewing on were not applicable for those components. As in, I didn’t have recently viewed products on my test account and I had disabled the coupon for repeat customers. When I changed it to allow the coupon for all customers, it showed up.

    • This topic was modified 2 years, 3 months ago by ashleyngold.
    • This topic was modified 2 years, 3 months ago by ashleyngold.

    The page I need help with: [log in to see the link]

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