• Resolved belgirlinaz

    (@belgirlinaz)


    Curious why not all company details show in preview or when published. For example, the website url shows, and the logo shows but the video url doesn’t show. It also doesn’t show in your demo. What’s the point of having the field, if the information is not going to show up?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support thabotswana

    (@thabotswana)

    You need to add the information when you add a new job to your site. I am attaching a screenshot of what I see once I have added the info to the fields:

    screenshot

    If you still have trouble seeing company details, please share a screenshot showing what you entered in the fields.

    Thread Starter belgirlinaz

    (@belgirlinaz)

    Attached is what is seen in preview – no video even though we have entered the video URL. This happens with multiple themes.

    Plugin Support thabotswana

    (@thabotswana)

    Hi there,

    This is definitely an issue with your theme since the company details I added (including the video) display on my site with no problem, as you can see above.

    Our plugins are built with best coding practices. For when there are minor issues with theme compatibility, please see this documentation:

    https://wpjobmanager.com/document/dealing-troublesome-themes/

    Thread Starter belgirlinaz

    (@belgirlinaz)

    We are using the Jobify theme.

    Plugin Support Cara

    (@dcka)

    @belgirlinaz If you haven’t already, please get in touch with the Jobify theme’s developers and let them know of the issue so they can look into it further.

Viewing 5 replies - 1 through 5 (of 5 total)
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