Not Activating

  • Resolved gmcknight

    (@gmcknight)


    1 year, 9 months ago

    I use this plugin successfully on another website on the same server.

    The plugin does not seem to be activating – despite as showing as active in the settings. I can edit the templated page and it is shown in the editor as it should be.

    However, the public facing version does not seem to load and I’m getting the generic sample page. Is this a known issue? Is there a fix?

    Thanks

    Glenn

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter gmcknight

    (@gmcknight)

    Interestingly the page that should be loading is available here: https://premierwindowsni.co.uk/?page_id=19

    But LightStart is not directing to it.

    Plugin Support Kush

    (@kushnamdev)

    Hey @gmcknight,

    Thank you for using Lightstart and for reaching out to us.

    I’ve checked your site, and it appears that the homepage is displaying the same content as the page found at https://premierwindowsni.co.uk/?page_id=19. You can also view this similarity through the following link: https://vertis.d.pr/i/3kz6AL.

    Could you please confirm if this is indeed the same page you have specified in the Lightstart settings? If not, it would be helpful if you could provide screenshots of the plugin’s settings page, as well as the page you have selected to be displayed during the activation of maintenance mode.

    Thank you for your cooperation.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Not Activating’ is closed to new replies.