• Resolved Picflick

    (@picflick)


    Hi there,

    We are experiencing issues when selecting a PPOM Meta that increases the product’s price and adding it to cart – the total is not being summed up and paypal is still charging them the price of the original product without the added PPOM meta option. See this image for the error.

    This is how we have configured our select option as follows – image

    Looking forward to your response

Viewing 15 replies - 1 through 15 (of 16 total)
  • Hi,

    Please disable ajax add to cart feature from your theme if it’s enabled.

    Thread Starter Picflick

    (@picflick)

    Thanks, I will try that out

    Also, will it fix the order summary on checkout page showing correct figures as well? – https://drive.google.com/open?id=1lwPTMZb6b5-nTyBjoKxkiYYPQe6wMjso

    Thread Starter Picflick

    (@picflick)

    Good day,
    I proposed your solution to the developer of our theme.
    He responded as follows:

    Hi there. I see.
    I tested your theme and tried to switch on Default Woocommerce Theme and the result is the same
    https://www.awesomescreenshot.com/image/3478660/aafffd59fe4678ba7f063f83abc6374c
    It means the problem is not with theme. You have to check plugin’s settings.
    I tried to find them, but I couldn’t find it. I know one. If we see the problem on default theme, it’s problem of settings or plugin.

    Please advise how we can resolve this now
    Thanks,
    PicFlick

    Hi,

    can you please share your product page URL?

    Thread Starter Picflick

    (@picflick)

    Sure – https://picflick.co.za.

    Here, try select an option and add product to cart – https://picflick.co.za/product/4k-image-2/

    Let me know if there is anything else you need ??

    • This reply was modified 6 years, 8 months ago by Picflick.

    Hi,

    any other plugin you using which changing meta on cart?

    Thread Starter Picflick

    (@picflick)

    Not that I am aware of.

    Here is the list of plugins we use:

    • Akismet Anti-Spam
    • AMP
    • Contact Form 7
    • Duplicate Post
    • Envato Market
    • Envato WordPress Toolkit
    • Flatastic Content Types
    • Indeed Smart PopUp
    • Jetpack by WordPress.com
    • LayerSlider WP
    • Login With Ajax
    • Mega Main Menu
    • N-Media WooCommerce PPOM
    • Rich Snippets WordPress Plugin by WP-Buddy
    • Screets Live Chat
    • Slider Revolution
    • Subscriptions for WooCommerce
    • Ultimate Addons for WPBakery Page Builder
    • User Menus
    • WC Marketplace
    • WC Vendors Marketplace
    • WooCommerce
    • WooCommerce Frontend Manager
    • WooCommerce Multivendor Membership
    • WooCommerce PayFast Gateway
    • WooCommerce Prices By User Role
    • WooCommerce Services
    • WOOF – WooCommerce Products Filter
    • WP Content Copy Protection & No Right Click
    • WPBakery Page Builder
    • YITH WooCommerce Ajax Search
    • YITH WooCommerce Wishlist
    • Yoast SEO
    • This reply was modified 6 years, 8 months ago by Picflick.

    Ok can you please disable following plugin and see:
    WooCommerce Prices By User Role

    Thread Starter Picflick

    (@picflick)

    YES! That sorted out the issue.
    Thank you very much.

    Thread Starter Picflick

    (@picflick)

    Good day,

    We have come across another anomaly – The cart heading price is not updating, but when you hover over it the correct price is showing (See image here).

    When you click ‘check out’ the correct price (R14) is pulled through. But the initial page when you are adding products to cart is a bit buggy, as it is still showing the price of the product without the PPOM Meta, however upon hovering the full price is shown.

    Please assist!

    Thanks,
    PicFlick

    Hi,

    I see you are using some cart plugin, unfortunately they update price using their own hooks and WooCommerce has more hooks when cart is refreshed.

    Thread Starter Picflick

    (@picflick)

    Thanks.
    Please help with providing lines of code I can insert to fix this issue.
    Appreciate it

    Hi,

    I wish I can give you lines or even better I can add this into core plugin, but we don’t have such script.

    Thread Starter Picflick

    (@picflick)

    If you do, please let us know
    Thank you

    Hello. I am using x Theme for wordpress. I’ve been using your plugin for several years, and thank you so much. Unfortunately, I am having the same problems now after updating.
    When the option is added on a product page, and I go to checkout it is not added to the checkout total. I have made sure that ajax archive is disabled in woocommerce.
    This is causing a lot of ordering problems… danielprice.com is the site.
    Thank you for your help. I don’t know what to do.

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘Not accumulating total when adding to cart’ is closed to new replies.