not accepting email on ipad or iphones

Hi dtourcreative,

Validation message displayed when your clients entered wrong email.

Thanks,
Deepesh

No, it shows with any email I put it there ( I have tried several) – but only on the ipad and iphone. It works fine on my desktop and laptop.

Can you share your website url?

Does the same problem occur with Android Devices?

Also have you tried different browsers on your Ipad?

-Ankit

HI There,
It’s in Safari on the iPad and iPhone I get the message that the email is invalid.
Chrome works fine on the ipad, but on the iphone I get a different message. It says this website has a redirect loop and will not allow me access at all.

I am not sure about androids.

Site is https://www.dtourcreative.com.

Validation requires all lower case. ios capitalizes first character. please fix or inform which script file is the validation script

I have the same problem but it’s on my laptop. I’m using Safari browser. I put in valid emails and I get “invalid email” error message. What gives? https://www.angel4joy.com

Using a strtolower function within PHP fixed it. I dont recall the exact file where I put it, but here is the function that corrects their faulty script:

https://php.net/manual/en/function.strtolower.php

This issue has been fixed in the latest update.

Thanks dominicgray for bringing it to our notice and suggesting a solution

-Ankit