Not accepted by instagram

  • Instagram Status : Never published

    Posted : 2019-04-16 12:08:04

    Upload info : Not accepted by Instagram

    Instagram response : InstagramAPI\ConfigureResponse Object ( [upload_id:protected] => [media_id:protected] => [image_url:protected] => [status:protected] => ok [message:protected] => )

    the check box to resize is checked (before I had an size error)
    thanks

    • This topic was modified 5 years, 7 months ago by karma007.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor dufour_l

    (@dufour_l)

    Hello karma007

    I also have sometime the same error, but I still do not know why it is rejected by Instagram. At the present time I am like you. I have no clue and I search also on google what might have changed with Instagram.

    So far I have no solution for this issue with Instagram.

    Regards

    • This reply was modified 5 years, 7 months ago by dufour_l.
    Plugin Contributor dufour_l

    (@dufour_l)

    I finally found where the issue came from. It is related to bad exif, or strict exif checking by Instagram

    If you remove the Exif from the picture, it will now work.

    Thanks to this link : https://stackoverflow.com/questions/3614925/remove-exif-data-from-jpg-using-php

    Plugin Contributor dufour_l

    (@dufour_l)

    In fact removing the Exif help a lot when there is the message “Unknown Server Error”. But it is not 100¨efficient.
    I will set an option in the next version of the plugin to give the ability to users to choose to remove or not the exif before sending a picture to Instagram

    Thread Starter karma007

    (@karma007)

    thanks

    Plugin Contributor dufour_l

    (@dufour_l)

    Hi karma007

    version 1.4.10 of the plugin is now out, you can try it in order to see if it solve your issue.

    Regards

    Plugin Contributor dufour_l

    (@dufour_l)

    Hi

    New version 1.5.1 just came out today, including a new version of the Instagram-API that is more robust

    You may try this new version.

    Regards

Viewing 6 replies - 1 through 6 (of 6 total)
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