Hi @saip1540
Recently I have started facing issues in my Woo Commerce orders list. Some of my orders when I want to edit them they are showing blank and some orders are showing the items perfectly fine. I have even checked the database for some orders showing blank the data is there for them and for not. Even though order data is not there is it possible for the order to be created.
From what I understand, you’re encountering some difficulties with your WooCommerce orders list. It seems that some orders are blank when you try to edit them, while others are displaying just fine. You’ve also checked the database and found that the order data is there for some orders but not for others. You’re wondering how an order can be created if the data isn’t there.
There could be a few reasons for this issue, and I have a few suggestions for you to try out:
- WooCommerce Version: Make sure you’re using the latest version of WooCommerce. If you’re not, go ahead and update it. Older versions might contain bugs that have been resolved in the newer ones.
- Plugin Conflict: Other plugins might be interfering with WooCommerce. Try deactivating all other plugins except WooCommerce to see if the problem still occurs. If it doesn’t, reactivate the plugins one by one to find out which one is causing the conflict.
- Theme Conflict: If the problem persists after checking for plugin conflicts, it might be due to a theme conflict. You can test this by switching to a default WordPress theme like Storefront. Here’s a helpful guide on how to test for conflicts: ?? How to Test for Plugin and Theme Conflicts.
- Database Issue: There might be an issue with your database. Even though you’ve found that the order data is in the database for some orders, there might be a corruption or inconsistency issue. Consider repairing your database.
?? Just a quick reminder: Before you make any changes, we strongly recommend that you create a backup of your full site and database. This is a crucial step to ensure that in case anything goes wrong, you can easily restore your site to its previous, functioning state.
If you’ve tried these steps and still have the issue, could you give us more details? We’d find it useful to know if there are any error messages, and whether this happens with all new orders or just specific ones.
Additionally, sharing your site’s System Status report will give us a better understanding of your site’s setup and help us identify the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.
If there are any fatal error logs, please share those too. You can find them under WooCommerce > Status > Logs.
Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.
Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.
