not able to upload new images to existing gallery

Hi @shron_shron77–
Let’s first check the server settings to make sure you have everything up to date. Reach out to your hosting provider and confirm they have the www.remarpro.com Requirements settings in place:

MySQL v5.6 (or higher)
PHP 7.2 (or higher)

Memory limit: 250MB (or higher)
Upload limit: 50MB (or higher)
Post limit: 50MB (or higher)
/wp-content directory has sufficient permissions (i.e. 755)

With those in place, everything should work smoothly for you. If the issue still shows up, let’s check to see if there is a plugin conflict happening. Temporarily deactivate all plugins, then reactivate NextGEN Gallery only. Does the issue still appear? If so, temporarily switch to a WordPress default theme (this deactivation is only intended to quickly check to see if the issue goes away or is still present). If by deactivating the other plugins the issue does go away, reactivate each of the other plugins one at a time to locate the culprit. Keep me posted on your results ??

Mihai

I’m having a related problem. After my hosting company automatically upgraded my website to WordPress 5.0, the files related to a gallery became corrupted. Further, when trying to upload files, only about half of them get uploaded. I then get an error that there’s a problem with the permissions on the filesystem.

Error message:
Warning: getimagesize(): corrupt JPEG data: 119 extraneous bytes before marker

All a coincidence?

Jeff

Quick follow-up. The issue I’m having with corrupted files has been solved. It is NOT a Nextgen problem, nor is it a WordPress problem.

Jeff

Hi @ezdata,

Thanks for the follow up on your main report and I am glad to hear that it has been already solved server side.

Mihai

Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions.

– Gaby, Customer Support.