Not able to upgrade to pro version

  • Resolved domagron

    (@domagron)


    2 years, 4 months ago

    Getting a 4o4 (page not fond error) when attempting to upgrade form the free version to the pro version. As a result, we are unable to effectuate the upgrade. It appears that the page with payment information is not defined or there is a problem with paddle, your third party processor. Case was also submitted to paddle per instructions but no resposne.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support cusrev

    (@cusrev)

    Thanks for the interest in the Pro version of our plugin! ??

    Unfortunately, Paddle stopped reselling our plugin. We are currently transitioning our billing solution to a different payment processor. Please bear with us and you should be able to get your Pro license next week. Please accept my apologies for the inconvenience.

    Thread Starter domagron

    (@domagron)

    Thank you for the reply. Can you provide an update on timing. As the week ends today, one is still not able to upgrade.

    Plugin Support cusrev

    (@cusrev)

    It should be working now. If you experience any problems, please let us know!

Viewing 3 replies - 1 through 3 (of 3 total)
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