Not able to start setting

  • Resolved menhadi

    (@menhadi)


    4 years, 5 months ago

    Hi,
    I installed the plugin and when I am going to setting I am getting following erorr

    Sorry, you are not allowed to access this page.

    View post on imgur.com

    I tried with the reinstalled but facing same issue

    Regards
    Hasan

    • This topic was modified 4 years, 5 months ago by menhadi.
    • This topic was modified 4 years, 5 months ago by menhadi.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Arifur Rahman Naim

    (@arnaim)

    Hey @menhadi,
    Sorry for the inconvenience.

    Can you please check one simple thing for me, from the ‘All ReviewX’ page is your WooCommerce switch is enabled or not (screenshot: https://prnt.sc/uubyrj)

    Please don’t worry, together we’ll figure it out.

    Thank you ??

    Thread Starter menhadi

    (@menhadi)

    Hi,
    Thanks, it seems it is really good plugin,if you can help me to get work me it will be nice.
    It was disable and I enable it so I am not seeing that error,.Since I want to use reviewX for custom post will this option (WooCommerce switch) will required for enabling.another thing I am not able to see review submission form in the custom post type

    View post on imgur.com

    Regards
    Hasan

    Plugin Author Arifur Rahman Naim

    (@arnaim)

    Hi @menhadi,
    Thanks for your words ??

    ‘WooCommerce switch’
    If you want to use ReviewX only for custom post types then you don’t need to enable the ‘WooCommerce switch’. We actually guided you to enable the switch to figure out the issues ?? Now you can disable that.

    I am not able to see review submission form
    That’s strange, can you please leave a message here https://reviewx.io/support/ and our tech team will take care right away and will work closely with you.

    Thank you ??

    Thread Starter menhadi

    (@menhadi)

    Thank you so much

    Plugin Author Arifur Rahman Naim

    (@arnaim)

    Sure thing, mate <3

Viewing 5 replies - 1 through 5 (of 5 total)
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