Not able to see the bid option at the frontend!

  • Resolved laksun

    (@laksun)


    5 years, 2 months ago

    Hi,

    I have activated the auction by creating a new product in WooCommerce, on selecting the Product in the All Products it shows Live under Auctions Status tab, but upon clicking on the Auctions –> Auctions –> Live Auctions I am not able to see anything also in the https://scripgold.com/product/uk-shipment/ not able to see the Option to Bid (inspite of logging out and seeing).

    Please help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Nitesh

    (@nitesh_singh)

    Hi @laksun ,

    Could you please answer below questions:

    1. Are you using our FREE version or PRO version?
    2. Which theme are you using?

    Regards,
    Nitesh

    Plugin Author Nitesh

    (@nitesh_singh)

    Hi @laksun ,

    We came to know during our analysis that you might be using Esotera Theme. Is it? We tested our plugin with latest version of WP, Esotera theme and our plugin and it worked fine.

    Kindly answer below questions:

    1. What timezone have you set for your website in WP Admin > Settings > General? If it is in utc offset then please choose a city name.

    2. Are you using our FREE version or PRO version? And its version.
    3. Which theme are you using? And its version?
    4. Please attach WooCommerce System Status report.

    Regards,
    Nitesh

    Plugin Author Nitesh

    (@nitesh_singh)

    Resolving this issue. If you have any followup question, let us know.

Viewing 3 replies - 1 through 3 (of 3 total)
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