Not Able To See Highest Offer or Any Offers?

HI @adriennash ,

Can you double check those option are enabled in the offer settings? Are you using some cache plugin which may be showing some cache data, like a plugin or CDN ? Did you tried clearing their caches and see if that makes a difference?

Please check those and let me know.
Thanks!

Hi Oliver @angelleyesupport

Thank you for the reply..

I’m not using any cache plugin at all.

Is there a secure way for me to give you my login information and you can take a look?

I can also get you my ftp information if you would like?

Thank you again!

Adrien

Well @adriennash Asking FTP wont be needed at all as that looks like something either from theme or one of your installed plugins. Because I just placed an offer on one of product and see its showing me :https://prntscr.com/mete9m

So, I think there can be a conflict of somesort.

To debug that, Please switch to a staging site then change theme to default wordpress theme and see if you start seeing those? If so then you know who’s the culprit here.
If not, then continue debugging by deactivating all extra plugins except for woo and check if this solves the problem? If so then re-enable them one by one to catch the culprit.

Please check those and let me know.
Thanks!

Ahh!!

Got it!

Thank you very much for all of your help my friend! Have a great day!

Adrien

I’m glad to hear things are working well for you now! As such, I am going to close this ticket now, but please feel free to respond here again or create a new ticket if you have any more questions or concerns.

Also, we would love to know what you think of our product and customer support. If you have a moment to [ leave a review ] it would be greatly appreciated.

Thank you!