Not able to see bookings

  • Resolved ajayrds

    (@ajayrds)


    7 years, 9 months ago

    Hello,
    I have an event for which bookings are enabled. The events list page shows that there are a few pending bookings. However when I check the bookings page, nothing shows up. How do I see pending bookings and approve them? Or is this a bug?
    Screenshots here – https://ibb.co/ijCCck https://ibb.co/fO0yHk.

    Ajay

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi Ajay,

    It’s possible this is a conflict caused by your theme or another plugin. To check if it is, can you test with all other plugins deactivated and while running the default WordPress theme?

    Thread Starter ajayrds

    (@ajayrds)

    Hello,
    I tried this on a copy of the website (deactivated all plugins, switched to twentyefourteen theme) but it still does not work. The bookings page does not show any.
    I can see entries for the bookings in the database too- the count in _em_bookings tables says 34 but multiple spaces booked so total 60 pending registrations.

    Hi Ajay,

    Could you please provide us with the link to your site and the page where we can book an event? Also, can you confirm which WordPress version and Events Manager plugin version are you using?

    Please provide us with some screenshots of the database where you can see the pending bookings.

    Thank you,
    Imran

    Which version of Events Manager and WordPress are you using?

    Thread Starter ajayrds

    (@ajayrds)

    Hello,
    Here is the event link – https://www.gounesco.com/events/unveiling-legacy-event-series-intangible-heritage/.
    WP version – 4.8
    Plugin version – 5.7.3
    Here’s the db table screenshot – https://ibb.co/i0Q1dQ

    Thanks,
    Ajay

    Thread Starter ajayrds

    (@ajayrds)

    Hello,
    The bookings are now showing up suddenly, no changes/updates done. Please consider as fixed.

Viewing 6 replies - 1 through 6 (of 6 total)
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