Not able to place bids

  • Resolved sterlingcollectibles

    (@sterlingcollectibles)


    3 years, 9 months ago

    I have Ultimate Auction for WooCommerce on my website but the function is not working. On my live site, when I click the button Place a Bid, the notification appears that asks if I am sure I want to place the bid, and when I agree nothing happens. The bid doesn’t register on the back end or the front end. Users that are registered or guests can not place bids.

    Also, there’s an option to add items to a watchlist, and that seems to work, but when you go to click on the watchlist it directs me to the account page but the watch list is no where to be found. Thank you!!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello,

    1. We have tested the bid functionality of plugin. It works fine. Users must login / register on the My Account page to place bids. Your wordpress site has theme and many plugins installed, it might be possible that due to some css/javascript conflict on your site, this error is happening.

    could you please share WooCommerce System Report? It can be found – WP Admin > WooCommerce > Status > Get System Report. It would be really helpful to solve your problem.

    2. Watchlist auctions can be found on my account page -> my auctions watchlist menu. If this page can not be found then you need to save permalinks from admin side. Go to Admin dashboard -> Settings -> Permalink -> click “Save Changes” button. It will work.

    Thank You

    yes, my direct bid button does not work. wont let you enter $ value.

    huttersporthorseauctions.com

    live auction so very concerning.

    I also do not see any possibility to place a bid. ??
    Do you have a clue or just search for a other tool?
    I would like to test it before I buy a pro version.

    https://www.uglyshit.shop/product/1980s-variflex-speedfreak/

    We are seeing the same issue with the watchlist and have the following error being logged:

    PHP Fatal error: Uncaught Error: Call to undefined method WC_Product_Simple::get_uwa_auction_current_bider() in /XXXX/wp-content/plugins/ultimate-woocommerce-auction-pro/includes/uwa-misc-functions.php:1156\nStack trace:\n#0 /XXXX/wp-content/plugins/ultimate-woocommerce-auction-pro/templates/woocommerce/myaccount/uwa-users-bids.php(80): uwa_front_user_watchlist(24)\n#1 /XXXX/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include('/XXXX...')\n#2 /XXXX/wp-content/plugins/ultimate-woocommerce-auction-pro/includes/class-users-bid.php(108): wc_get_template('myaccount/uwa-u...')\n#3 /XXXX/wp-includes/class-wp-hook.php(287): UWA_User_Bid_Endpoint->endpoint_content('')\n#4 /XXXX/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters('', Array)\n#5 /XXXX/wp-includes/plugin.php(484): WP_Hook->do_action(Array)\n#6 /XXXX/wp-conten in /XXXX/wp-content/plugins/ultimate-woocommerce-auction-pro/includes/uwa-misc-functions.php on line 1156, referer: https://XXXX/my-account/uwa-auctions/?display=watchlist

    Plugin Author Nitesh

    (@nitesh_singh)

    Hi @reymaster123 ,

    We have checked your page and the bid option is appearing. Is there still a problem? If so, could you please raise a new and separate post for this.

    @davidmassey4567 ,

    This forum is only meant for free plugin issues and since you are using PRO version, please use PRO support to reach out to us.

    Regards,
    Nitesh

Viewing 5 replies - 1 through 5 (of 5 total)
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