Not Able to login wp-admin

  • Resolved smsjaipur

    (@smsjaipur)


    5 years, 4 months ago

    Hi,
    I have installed a new WP theme, and my wp-admin was not working.
    So I have uninstalled it using phpmyadmin and activated twentyseventeen there.
    I have also enables debu mode in config file.

    But after doing all the work my wp-admin is still not accessible.
    Please check.

    I have cached a screenshot here- https://prnt.sc/q0z0a5

    Please guide.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Anonymous User 16803253

    (@anonymized-16803253)

    Hi smsjaipur,

    Delete that theme from File Manager, the fole whole of theme. Than delete chache from browser and try again.

    • This reply was modified 5 years, 4 months ago by Anonymous User 16803253.
    Thread Starter smsjaipur

    (@smsjaipur)

    @skawzy Thanks for the reply. I have already deleted the file folder of that theme.
    Now also cleared all cache files from browser and cpanel also.
    But nothing is working.
    Now my homepage is also giving error.

    Thread Starter smsjaipur

    (@smsjaipur)

    @skawzy Should I set debug mode false now?

    Hi @smsjaipur

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Anonymous User 16803253

    (@anonymized-16803253)

    @jasper, Why should he use FTP if he can access to File Manager. Read all messages before you try to help someone.

    @smsjaipur Maybe some plugin couse the problem. Anyway, download ASTRA theme for example, upload and activate with PHPmyadmin. Also, deactivate all plugins you have. In file manager in wp_content/plugins rename all plugins like this for example “Elementor.old” that will disable Elementor, do this for all plugins.

    Thread Starter smsjaipur

    (@smsjaipur)

    @skawzy Thanks, I think it should work. Lets give it a try.

    @jraborar OK, I have access to cpanel, so I can use all the files, folders. I am trying to do the things now. Thanks

    Thread Starter smsjaipur

    (@smsjaipur)

    @skawzy Thanks, issue resolved.

    Anonymous User 16803253

    (@anonymized-16803253)

    @smsjaipur I’m glad to hear that. ??

Viewing 8 replies - 1 through 8 (of 8 total)
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