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Resolved stanleyuroy11
(@stanleyuroy11)

3 years, 7 months ago

Hi,
I am using the free version to develop a website that has been worked on offline. The site is not trading but out a sudden, I then I realize I cannot input keywords or description any further.

What has gone wrong? I thought the free version was free. Are there any limitations? Just checked your website vigorously and cannot find any usage limitation on the free version.

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Syavash HZD
(@syavashonline)

3 years, 7 months ago

Hi
Having same issue after updating to latest version
tm8
(@tm8)

3 years, 7 months ago
Hello, same issue here after updating to latest version.
- This reply was modified 3 years, 7 months ago by tm8.
hijack90
(@hijack90)

3 years, 7 months ago

Up
Same issue

sololinux
(@sololinux)

3 years, 7 months ago

Same problem. We go back the version.

Plugin Author Rank Math SEO
(@rankmath)

3 years, 7 months ago

Hello @stanleyuroy11, @syavashonline, @tm8, @hijack90, & @sololinux,

Thank you for your patience.

It was a bug in the latest version when saving the drafts using the Classic Editor.

Please update Rank Math & all other plugins, themes, and WordPress to the latest version.

The issue should be fixed.

If not, please feel free to open a support topic or reply to this message and we will be more than happy to assist.

tm8
(@tm8)

3 years, 7 months ago

Hello,

now keywords are saved with the Classic Editor.

But by Editing Snippet, url saved, title and description not saved.

Thank You. I am a Pro User.

Thread Starter stanleyuroy11
(@stanleyuroy11)

3 years, 7 months ago

@rankmath Thank you very much. It has started working for me again as before. Much appreciated for the timely help. I enjoyed your timely intervention and direction.

Plugin Author Rank Math SEO
(@rankmath)

3 years, 7 months ago

Hello @tm8

Can you please open a new support ticket here?
https://support.rankmath.com/product/rank-math-pro-business/?view=all

@stanleyuroy11 Glad it started working for you again.