not able to generate sub titles

Hi @nidhir ,

It seems your https certificate is not completely trusted. You or your hosting should install intermediate certificate.
Please see this test: https://www.sslshopper.com/ssl-checker.html#hostname=community.4iiz.io

Also, where can I see pricing plan for this plugin

You can see the pricing here . There is also a free plan

do we need a license key for the free plan and our main objective is transcription of videos which our uploaded in order to better search content on our platform

To get the free plan, you need to fix your https certificate. As I wrote in my previous reply your https certificate is not completely trusted. Please ask your hosting provider to fix it.

@giuseppectmobi does this also work on mp3 or audio files

I was looking at your pricing model and few question . I am wondering if we can get on a call sometime this week in order to discuss our requirement and see if you have a solution for us

@giuseppectmobi hi

Hi, @nidhir

unfortunately at this moment we don’t offer support by phone or web call, for billing questions please fill in the form on this page

Thank you