Not Able to fetch Phone Number From Woocommerce Abandoned Cart

  • Resolved sreejan1508

    (@sreejan1508)


    1 year, 4 months ago

    Hello

    I am using the plugin but it is not fetching the phone number

    I have done the tests as a customer and On my checkout form I have
    entered my number and even verified it. Then why is the number not
    getting fetched?

    On real orders via the woocommerce checkout form, the phone numbers
    are correctly stored.
    But in abandoned carts , the number is not showing (even after verifying them)

Viewing 1 replies (of 1 total)
  • Plugin Support oluisrael

    (@oluisrael)

    @sreejan1508 I apologize for not getting back to you sooner on this. The lite variant of our plugin does not have the capability to capture users/customers phone numbers on the checkout page. Only the pro variant can do this.

    I hope this helps.

Viewing 1 replies (of 1 total)
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