• Hi,

    I am not able to download the .csv file.

    The directory ../SurveyMe/ does not exist.

    How to solve this problem?

    Thanky you.

    Thomas

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author DCoda

    (@dcoda)

    The directory does not have to exist to download the results.
    URL rewriting is used to create the file on the fly. Clicing the link should trigger the download.
    IF it does no there must be some other problem.

    Thread Starter CDN

    (@cdn)

    I get a 404 error when I try to download the .csv.

    What can I do?

    Thank you.

    Thomas

    Plugin Author DCoda

    (@dcoda)

    What is the permalink structure of your site?

    It should work with both pretty permalinks and non pretty ones, but pretty is the preferred type.

    Also even if you have them set save the setting again, this will force the url rewriting to be setup again. something might have interfered with it.

    If you need to get to the data quick it is always available directly through mysql, and phpmyadmin will allow you to download this as a csv.

    Just a last thought, what is your form name?
    Spaces and special characters in it may cause problems.

    Thread Starter CDN

    (@cdn)

    The structure is: https://www.commissioningcoach.com/2011/07/22/sample-post/

    I saved the structure again – nothing changed.

    The form name is “jobsites”, so it should be ok.

    Thomas

    Plugin Author DCoda

    (@dcoda)

    What is the url that it gives you to the csv file?

    I might be best for now just to download the data using phpmyadmin.

    Thread Starter CDN

    (@cdn)

    Plugin Author DCoda

    (@dcoda)

    Best stick to phpmyadmin for now.
    Hopefully this will work for you when the new version is released. It is a major rewrite.

Viewing 7 replies - 1 through 7 (of 7 total)
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