Not able to delete selected products

Hi Alaa,

If you try deleting the products individually, does it work?

yes it is working individually; note that i had added my product using spread sheet. and only after that this problem appeared

Hi Alaa,

It seems like there may indeed be an issue preventing bulk deleting. Please delete the products individually for now and we’ll look into fixing this.

Thank you

Hi

I have the same issue in 3.7.15 after having uploaded products per spread-sheet. As these are approx. 500 manually deleting the old products is not an option.

When is this issue fixed?

Best,
Thomas

Hi,

I have the same issue. Deleting products one by one will take ages.
I am on version 3.7.17. Is there a fix on the way soon?

Thanks

Hi,

I apologize for this issue. We know that it creates an inconvenience. And we are indeed working towards rectifying it. But the fixes we’ve applied in testing just haven’t been satisfactory because of the effect they’ve had on other functionalities. For that reason, we have to rewrite a full section of this code and, unfortunately, with our limited resources, we just haven’t been able to do that yet.

Hi,

Thank you for the quick response. It is good to hear you are working on a solution. Keep up the good work. You have a great tool here, and it can only get better. I hope you guys get a break soon. Good luck and I’ll look forward to the solution.

Hi

This bug is still existant in 3.6.18 and i really cant delete about 750 products by hand (which where uploaded using spreadsheet).

I think this is a shop-stopper, please fix this!

Best,
Thomas

Hi,

We just put out an update that restores the bulk delete functionality. Please install the newest version.

Hi

This works, excellent work. Thanks a lot!!

Best,
Thomas