Not able to connect with Constant Contact

Hi @rrwebmaster

Sorry to hear you are having this issue.

I was able to replicate this issue on my lab site and escalated it to our developers so we can take a deeper look at why it is happening.

We will keep you posted.

Best Regards
Patrick Freitas

Hi Patrick, What’s the estimated time to fix this issue? Would upgrading to the Pro version expedite and/or resolve this issue?

Hi @rrwebmaster,

Hope this message finds you well and thanks for reaching us.

Our team has marked it as a bug in our system for immediate attention. While we’re working diligently to resolve the issue, unfortunately, it’s difficult to provide a definite timeline for a fix at this point. We aim to address all bugs as quickly as possible and appreciate your patience during this time.

In relation to upgrading to the Pro version, I must clarify that this upgrade will not expedite the resolution of the current issue, as it pertains to a bug in our system that affects all user levels. While the Pro version offers enhanced features, it won’t bypass the bug or provide an immediate solution.

Best regards,
Laura

Hi @rrwebmaster

As said above, this was already forwarded to our developers and I am marking this thread as resolved, but if you have any additional questions feel free to let us know.

Kind Regards,
Kris

• This reply was modified 1 year, 2 months ago by Kris - WPMU DEV Support.

Hello,

Is there any update on this? I’m experiencing the same issue and am trying to determine if I need to use a different plugin or if a fix will happen relatively soon.

Hi @corybolles,

Hope this message finds you well.

This fix will be incorporated into our next version release. Still, no ETA for this yet.

We appreciate your patience and understanding as we’ve worked towards a resolution.

Best regards,
Laura