Not able to connect

Hi!

I can’t connect my site to my account. Is this plugin still working?

### Begin System Info ###

— Site Info

Site URL: https://start-ops.com.mx
Home URL: https://start-ops.com.mx
Multisite: No

— User

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36

— WordPress Configuration

Version: 5.2.2
Language: en_US
Permalink Structure: /%postname%/
Theme: GeneratePress 2.3.2
Parent Theme: (none)
ABSPATH: /home/wplive/web/wp-live/
WP_DEBUG: Disabled
Memory Limit: 256M

— Airstory Configuration

Version: 1.1.7
Requirements:
– PHP >= 5.3 PASS
– HTTPS support PASS
– DOM Extension PASS
– Mcrypt Extension PASS
– OpenSSL Extension PASS

— WordPress Plugins: Must-Use

– 10WEB manager: 1.2.42
– 10web_cli.php:
– 10web_constants.php:
– backup-wd.php:
– Elementor Safe Mode: 1.0.0
– firewall.php:

— WordPress Plugins: Active

– 10web Image Optimizer: 5.0.34
– 10Web Security: 5.0.19
– Airstory: 1.1.7
– BackUp WD: 5.0.34
– Beacon Plugin: 1.4.5
– Client Portal by Laura Elizabeth: 4.7.1
– Contact Form 7: 5.1.4
– ContentStudio: 1.1.0
– Convertful – Your Ultimate On-Site Conversion Tool: 1.7
– Duplicate Post: 3.2.3
– Elementor: 2.6.8
– Elementor Pro: 2.6.2
– Essential Addons for Elementor: 3.1.5
– Essential Addons for Elementor – Pro: 3.1.1
– GiphyPress: 1.6.2
– Google Analytics: 5.2.3
– GP Premium: 1.8.3
– HubSpot All-In-One Marketing – Forms, Popups, Live Chat: 7.9.0
– Insert Headers and Footers: 1.4.4
– JotUrl Link Shortener: 0.1.1
– Medium: 1.4.0
– Official Facebook Pixel: 1.7.25
– Reading Time WP: 2.0.5
– SEO by 10Web: 2.0.13
– ShortPixel Image Optimizer: 4.14.3
– SSL Insecure Content Fixer: 2.7.2
– Stencil for WordPress: 1.11.5
– Textmetrics (formerly webtexttool): 3.0.2
– Unlimited Elements for Elementor (Pro): 1.4.3
– vooPlayer – Ultimate Video Player for WordPress: 4.0.4
– WebARX: 1.4.3
– WordPress Editorial Calendar: 3.7.4

— WordPress Plugins: Inactive

— Server Configuration

PHP Version: 7.2.16-1+ubuntu16.04.1+deb.sury.org+1
MySQL Version: 5.7.24
Web Server: nginx/1.10.3
Libxml version 2.9.4

— PHP Configuration

Memory Limit: 256M
Upload Max Size: 128M
Post Max Size: 128M
Upload Max Filesize: 128M
Time Limit: 3000
Max Input Vars: 10000
Display Errors: On (stderr)

### End System Info ###

The page I need help with: [log in to see the link]