Not able to click a team member

  • Resolved jackkemm

    (@jackkemm)


    7 years, 6 months ago

    Hi there,

    I am currently having an issue with this plugin.

    I am using a custom theme I have created and have had no issues with this plugin until earlier.

    When I go to click on one of the team members on a page, the sidebar with the content for the team member does not appear (nothing happens).

    I am using the shortcode in a custom field.

    Below are a list of the shortcodes I am currently using, wondering if they have any compatibility issues of note:
    – Advanced Custom Fields
    – AMO Team Showcase
    – CaptainForm
    – Contact Form 7
    – MailChimp for WordPress
    – Rename wp-login
    – Responsive Pricing Table Pro
    – Stop Spammers Spam Control
    – WP Smush

    Pretty new to asking for help in situations like this so if any more information is needed I am sorry.

    Hope someone can help me, thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Oleg Goltsev

    (@amothemo)

    Hi jackkemm,

    First of all it would be helpful to get the link to your site, to see the problem.

    But most probably the problem is in MagnificPopup JS “conflict”. The plugin uses Magnific Popup JS and if some other plugin or your theme uses Magnific Popup too, the magnific popup functionality of either one stops to work. AMO Team plugin uses Magnific Popup to show team member panel.

    I saw such problem in many other plugins or themes, not only mine, but wasn’t able to find solution in the internet.

    The other problem maybe in z-index property, maybe the panels appears but some parts of your theme have bigger z-index values and the panel became “invisible”.

    But again it would be great to see your site, to understand what’s wrong.

    Hi there!
    I’ve got the same jackkemm’s problem using Divi Theme.

    When I go to click on one of the team members on a page, the right-sidebar with the content for the team member doesn’t appear (nothing happens).
    I’don’t use any shortcodes. Are there any compatibility issues with DIVI? How can I solve them?
    Hope someone can help me too, thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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