• Resolved familybalanceblog

    (@familybalanceblog)


    UpdraftPlus is not able to backup this site because of an unreadable file.

    Here is what it is telling me:

    Errors encountered:
    * Dropbox: failed to upload file to backup_2021-05-14-0236_Marriage_Miracle_0b6c5697252c-uploads3.zip (see log file for more)
    * Dropbox: failed to upload file to backup_2021-05-14-0236_Marriage_Miracle_0b6c5697252c-others.zip (see log file for more)
    * Dropbox: failed to upload file to backup_2021-05-14-0236_Marriage_Miracle_0b6c5697252c-db.gz (see log file for more)
    
    Warnings encountered:
    * /home/waverly/public_html/howtodivorceproofyourmarriage.com/wp-content/uploads/index.php: unreadable file - could not be backed up (check the file permissions and ownership)

    I’m not a super technical person, so I’m not sure where to start with solving this problem. Any help or direction would be appreciated.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the latest full backup log?

    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter familybalanceblog

    (@familybalanceblog)

    Here is a link to Dropbox with the latest backup log.

    https://www.dropbox.com/s/9qx71bywmudzvzh/log.0948df955311.txt?dl=0

    Thanks for the help!

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Thanks for sending the log.

    It shows that the backup has successfully completed. There are warnings but that does not really affect the quality of the backup.

    Regards,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
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