Not able to add Event since Update

  • Resolved bobcatacres

    (@bobcatacres)


    5 years, 6 months ago

    Have not been able to add new event to calendar since the last update 3 days ago.

    Using:
    WordPress Version: 5.2.3
    PHP Version: 7.1.23

    I’ve tried copying a working event and changing the date/times and creating a new event, event appears in list of events but neither results in an event showing in the calendar view.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are kindly asking you to provide Error log. You can also ask your hosting server to provide it.

    Thank you in advance!

    Have a nice day!

    I’ve tried to both add a new event and repeat an event (and change the dates), and neither were showing up on the calendar (month) view. After a bit of fiddling, I realized it has something to do with the event time/date selection.

    The update changed the appearance and function of the date drop-down. If I click on either a date or time, it keeps reverting to today’s date/time. Or I can change the date but it shows a different date in a random, secondary pop-up (above), and then I can’t choose the correct time. Plus, the event doesn’t show up on the calendar.

    BUT, if I click on “All-day”, or just don’t choose a time at all upon going back into the event (after exiting), suddenly the event shows up on the calendar. The event date appears correct, but the time either says “All day” or “12:00am – 12:00am”.

    I hope this bit of insight helps and is remedied soon, as our business relies on the event calendar heavily!

    • This reply was modified 5 years, 6 months ago by rohu2b.

    Just discovered the same issue. Yikes!

    Running into the same issue, only way to get event to show up on calendar is to set it to “all day”, setting an event to a specific time does not allow it to show on the calendar. However the event does show up in the archive correctly.

    • This reply was modified 5 years, 6 months ago by gabrielciea.

    I got an email from support. It seems their dev team worked on the issue, and a new update is available. I have yet to download and install it, but hopefully it has fixed the problem!

    On version 5.1.31 (newest version as of 9/20/19) and still have same issue, created a new event at a specific time and it does not show on calendar.

    I’ve just updated the plugin to version 5.1.31 after the issue was fixed. Seems to be working now! I can select the date and time, and the event shows up on the month calendar.

    Thank you to the dev team for quickly responding to and correcting the problem.

    • This reply was modified 5 years, 6 months ago by rohu2b.

    The calendar on my site https://www.pennyroadpub.com will not update when I add events. I have the newest update, and nothing. the events for october are there but not showing in the calendar. Please advise.

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are sorry for the inconveniences.

    Please note that our development team is currently checking the issue. Meanwhile, please select All day for the events, so, they will display in the calendars.

    Thank you for your understanding!

    Have a nice day!

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We would like to inform you that we have fixed the issue with AM/PM and events not displaying issue.

    Please update the plugin.

    Thank you!

    Have a nice day!

    I have updated the plugin and the October events are still not showing up on our calendar at https://www.pennyroadpub.com. Please advise.

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hello @monmixr,

    Thanks for getting back to us.

    I have just checked your calendar and I see many events on October, please check the screenshot https://nimb.ws/etqbHS

    If you don’t see the events, that can be browser and/or network cache, please try to check with an incognito window or with another device.

    Please keep me updated with results.

Viewing 12 replies - 1 through 12 (of 12 total)
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