Not able to activate – fatal error

  • Resolved Athos

    (@qedico89)


    7 years, 6 months ago

    Hi,
    i downloaded Wooprice calculator but im unable to activate it. When i hit the button to activate, in top notification messages will appear :Plugin could not be activated because it triggered a fatal error. Any idea what could go wrong ?
    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Athos

    (@qedico89)

    email sent. And thank you for your help.

    Plugin Author Altos

    (@sefin)

    Hi qedico89,

    I think that you have an old version of PHP (< 5.3.0) that doesn’t support namespaces.

    Please upgrade your PHP version at least to 5.3.0

    Best regards,
    Enrico

    Thread Starter Athos

    (@qedico89)

    Hi Enrico,

    you were right. We updated PHP version to PHP5.5 and i was able to acticate the calculator. Thank you very much for your help. I have one more question for you. After the update we cannot display the website. Basically all we see is blank page. Any ideas what could possibly go wrong ?

    Plugin Author Altos

    (@sefin)

    Hi,

    You should enable

    define(‘WP_DEBUG’, true);

    in your /wp-config.php and see what type of error do you get.

    If you don’t see any errors you should ask to your website provider to enable PHP error printing or if you can do it, you should enable errors yourself from your website control panel or php.ini.

    If you see a blank page, there must be a “Fatal Error”, and you should find it to solve the problem.

    If you updated your PHP version to 5.5, probably you need to update all your plugins and themes also.

    Best regards,
    Enrico

    Thread Starter Athos

    (@qedico89)

    Thank you Enrico, we discussed it with our hosting provider and somehow he fixed it. Somehow ??

Viewing 5 replies - 1 through 5 (of 5 total)
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