Not able to access my site after installing auto-install-free-ssl.2.1.4

  • Resolved ulsarudheen

    (@ulsarudheen)


    4 years, 9 months ago

    Hi,

    I’m not able to access my site after installing auto-install-free-ssl.2.1.4.
    It says ‘Site can’t provide a secure connection ‘. I can see that my URL is changed from http to https where i don’t have an SSL certificate. I’m totally blocked now and worried. Not able to login as admin too.
    Kindly help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Anindya Sundar Mandal

    (@speedify)

    @ulsarudheen Your website doesn’t have an SSL certificate installed. I guess you clicked the ‘Force HTTPS’ button. Please use this option only after you install an SSL. We have clearly mentioned this in the plugin dashboard.

    When you clicked ‘Force HTTPS’, the plugin sends an automated email to you with a link. The subject is “‘Auto-Install Free SSL’ has activated Force HTTPS on your website”. If you click that link it will revert your website back to HTTP. If you don’t locate that email, please search in spam.

    Alternatively, follow these steps to get access:
    1. Log in to your web hosting control panel.
    2. Click PhpMyAdmin
    3. Select your website’s database
    4. Click the ‘_options‘ table
    5. Find option_name ‘siteurl’ and ‘home’. Make change option_value of these and replace?https:// with?https://

    Please let me know if that works.

    Thread Starter ulsarudheen

    (@ulsarudheen)

    Anindya,

    Thanks a lot, Reverted the changes and it worked. I was really worried. Yes it was my mistake because new to this and never thought it will be that serious. Thanks again.

    And could you please let me know how can i get a trusted SSL certificate to make my website secure. My website is hosted in Godaddy.

    Thanks in advance.

    Plugin Author Anindya Sundar Mandal

    (@speedify)

    @ulsarudheen You’re welcome. Glad that it worked.

    Please fill in the forms according to the step numbers starting from the Basic Settings. See AFTER ACTIVATION section here in the description. Feel free to ask me if you face any more issues.

Viewing 3 replies - 1 through 3 (of 3 total)
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